This workshop is part of CILT Skillnet’s Logistics Masterclass Series.
This one-day workshop is designed to introduce participants to the fundamentals of customer service and to develop appropriate knowledge, skills and experience in understanding the role of internal and external customers. Participants will gain an understanding of the strategic importance of customer service in organisations, especially in the digital age.
A 50% discount is available to businesses on the third and subsequent Masterclass workshop when they book two different workshops at the normal subsidised price of €149 (t&cs apply). To get this discount email [email protected] after booking your first two workshops and we’ll send you a discount code to use for future bookings.
The unsubsidised price for this course is €250.
All Masterclass workshops can be delivered on an in-house basis allowing you to train more personnel at a time and place that best suits your business. Email [email protected] for more information.
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